16. Making a complaint / raising a concern
Play the tutorial
If you want to make a complaint or raise a concern, then please send us a message.
We want to know if something has offended you, if someone has treated you badly, or if you’ve found something that doesn’t work on the site.
You can do this by scrolling down to the bottom of the screen and clicking on ‘Contact us’.
Your happiness is important to us and we will respond within 24 hours, personally assessing the situation.